★★★★ Reviews

Customer service has been on my mind lately because a lot of parents are calling to ask about enrolling their child in school.  In fact, if you walked into my office, you might overhear me talking at the phone, instead of into the phone, and I’m pretty sure you would not find a customer friendly…

When we played follow the leader as kids, we all wanted our turn to be the leader, and as it turns out, this is sort of what this book is about. Why? Because “every leader is also a follower.”  My favorite definition of a follower is a quote from chapter six by Reverand Paul Beedle:…