The marketoonist’s take on “customer experience” – SCN Encourager

By Tom Page, SCN Founder | The Encourager

What are the odds?

That marketoonist Tom Fishburne would poke some fun at “customer experience” during the exact same time I am highlighting our January 22 “customer service” Lunchinar.

I guess this proves for a fact that great minds really do think alike!

I only wish I had one of them. Dang it!

As of course, I’m talking about the insightful Fisburne and our whizbang Lunchinar leaders Holly McCaw and Kelly Middleton!

So make the time join in the fun for 45 minutes next Tuesday.

You don’t want to roll into the new year without adding a few new approaches, do you?

[Just sign up here.]

It’ll be interesting to see if Superintendent Middleton echoes Fishburne’s belief that it’s often our own organizational silos that cause us the most grief.

That’s the big question this master-grief-causer wants to know!

About the Author

Prior to launching SCN I was the communications director for Holland Public Schools in Holland, Michigan for 20 years. The challenges for in-the-trenches school communicators are many – and if I can help you in any way, give me a call. I'm a former teacher and I've managed more than 100 election campaigns of all types and sizes over the years. (I was even featured in the Wall Street Journal... a very, very slow news day, no doubt!) I created the School Communicators Network because I believe the noble purpose of education deserves the best marketing and PR possible. And there's a lot of talent and expertise we can tap into! I'm also convinced we can support each other while remaining human and having fun, too. You can reach me at