Level up customer service in your schools. [A brand new Lunchinar!]

By Tom Page, SCN Founder | The Encourager

You’re invited!

On Tuesday, January 22, we’re launching the 2019 SCN series of monthly Lunchinars!

Now what’s a Lunchinar?
(In case you didn’t already know…)

It’s a FREE live streaming “lunch & learn” event that runs from 12:15 – 1 pm.
[Sign Up Here.]

Imagine a 45-minute friendly get-together with other school leaders and communicators eager to keep growing in the school PR and marketing profession.

That’s basically it.

Every Lunchinar is living proof that it’s possible for you to add to your professional toolbox while simultaneously subtracting from your lunchbox!

SCN Lunchinars are hosted by the amazingly talented Holly McCaw, the communications director of Otsego Public Schools and board member of MSPRA. 

Holly McCaw

Our guest on January 22 will be the equally amazing Superintendent Kelly Middleton, Superintendent of Newport Independent Schools in the Cincinnati suburb of Newport, Kentucky.

Kelly Middleton

And dang, are we excited to have 45 minutes with Kelly!
[Sign Up Here.]

Here’s why.

Well, you know CUSTOMER SERVICE is the new marketing, right?

So think about it.

Who better for Holly to chat with about ways we can all level up customer service in our schools?

(The correct answer is “No one!”)

As a longtime public school leader, Kelly is the premier customer service evangelist in our field and, in fact, his new book on the subject just came out a few months ago.

Kelly is also a much sought-after speaker and presenter.

The upcoming Lunchinar with Holly and Kelly begins at 12:15 pm (ET) and goes for 45 minutes.

By signing up here, you’ll receive the  “Zoom” link to join the Lunchinar on Tuesday, January 22 about an hour before the Lunchinar starts.

Hope you can join us!

 

About the Author

Prior to launching SCN I was the communications director for Holland Public Schools in Holland, Michigan for 20 years. The challenges for in-the-trenches school communicators are many – and if I can help you in any way, give me a call. I'm a former teacher and I've managed more than 100 election campaigns of all types and sizes over the years. (I was even featured in the Wall Street Journal... a very, very slow news day, no doubt!) I created the School Communicators Network because I believe the noble purpose of education deserves the best marketing and PR possible. And there's a lot of talent and expertise we can tap into! I'm also convinced we can support each other while remaining human and having fun, too. You can reach me at tomp@scnforyou.com.