Lunchinars (Lunch & Learn)

January 2019 LUNCHINAR with Supt. KellyMiddleton

Topic: Improving customer service in our schools “You’ll find many gems in Kelly’s insights. An a-ha for me was Kelly’s perspective that customer service is modeled from the very top… and the rest fot the organization over time will mirror that. If there’s no oomph at the top, your customer service will lag.” Tom Page,…

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Want to improve your district’s “two way” communications?

Join us on Friday, November 17. Connecting effectively with various school audiences is every school communicator’s challenge. Find out some new ways to tackle it. Doug Baker is the Public Information Officer for Dublin City Schools in Ohio. He’s a dynamic in-the-trenches school communicator and he’s initiated several exciting strategies in his district directly related…

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Our January Lunchinar promises to be a winner! – SCN Encourager

We hope you can join us Thursday, January 26. We’re serving up the best topic of all time – YOU! No fake. You work hard and perform communications magic in the service of your schools, right? So isn’t it about time to take a 45 minute break so you can snag some tips on how to dial up your own online…

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Listen up. Look out. And the confliction contained in Sad Fact #3 – SCN Encourager

Okay, I’ll say it. But very quietly. So Cindy and our daughters won’t hear. But I’m convinced attentive listening is over-rated. Yeah, I know every leadership and communications guru out there advises “listen to your stakeholders”… “listen to your parents”… and “listen to your heart.” And while all of this is well and good, it sets a real-world…

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