Posts Tagged ‘School PR’
20 years ago school PR was a snap (Want proof?) – SCN Encourager
Oh, how I long for 1999. Where all I had to worry about was prepping for Y2K. Yep, those were the good old days. In those merry days of yore, we school communicators didn’t have to think (aka “work”) all that much. And when we did have to get off our butts, we didn’t have…
Read MoreAn insanely simple customer service tip (above 3rd grade math skills not required) – SCN Encourager
If you can count up to 2 you might find this tip valuable Remember… the math isn’t important. But what the numbers represent certainly is! It’s 1 for “yes.” And it’s 2 for “no.” That’s pretty much it. Shep Hyken, a first-class customer service trainer, says this tactic has worked wonders at every company where…
Read MoreSay now, just how important is the whole “mindset” thing? – SCN Encourager
Is it more important than the acquisition of skills? Hmmm. I wrestle with this. Not because my mindset is all that complex (good attitude / bad attitude) or my skill set is all that deep (know it / don’t know it)… It’s just that this is a good “chicken or the egg” kind of question for…
Read MoreWho are three of your favorite TV characters? (a revealing speedy-kwik quiz) – SCN Encourager
Warning – this quiz has a punchline that stings! Ouch! This exercise hurts. Maybe you won’t be affected in the same way. Let’s find out. Imagine you are attending a “relationship building” workshop. Not a marriage or emotional touchie-feelie one. But rather one geared toward “customer retention” for organizations. (Yeah, I know I need both……
Read MoreOops! Here’s a 21st century skill you’re probably “underteaching.” – SCN Encourager
As if preparing your students in the core 21st century skills in your schools wasn’t enough! But… it isn’t. Sorry. For sure, the core 21st century skills already contained in our curriculum and in our instruction are essential. They’re rock-solid. And our students need to experience success in: • critical thinking • problem-solving • collaboration…
Read MoreDang. What’s wrong with resorting to “Plan B” anyway? – SCN Encourager
I’m a big fan of “Plan B” to tell you the truth. It’s helpful in several ways. First of all – as a boost to my ego – because whenever I have to resort to Plan B I can always live in the delusion I’m at least executing a plan. That’s huge! Secondly, whenever I have to…
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