Archive for February 2018
Need a favor? Be sure to include this word in your “ask.” – SCN Encourager
It’ll improve your chances of success by 9 times. It’s totally research backed. By a Harvard professor no less. Learning what’s the best word to use when making a request is just one of the many things I’m picking up from Vanessa Van Edwards book “Captivate – the Science of Succeeding with People.” One of…
Read MoreDo you know the #1 quality that makes Amazon an unbeatable competitor? – SCN Encourager
Like most things in life, I found this fact surprising. It seems Amazon’s founder and driving force Jeff Bezos really does have a competitive ace up his sleeve. It’s one we could copy… if we only had a large dose of daring swashbuckler in our DNA. And a small cut from Bezos’ personal $85 billion…
Read MoreWhat’s your dream? (Is it big enough? Specific enough?) – SCN Encourager
I’m glad no one asked me. I can’t articulate “my dream” without first boomeranging back with, “who’s asking?” No sense embarrassing Cindy and the girls any more than I do. (That is, trying not to embarrass them nay more than I do since it’s so much fun and I’m so dang good at it!) Anyway.…
Read MoreSuper Bowl Night and Warren Buffet’s 6 keys to success – SCN Encourager
It doesn’t happen often for me. But the stars in the heavens aligned perfectly last night! Usually a Super Bowl Party is fun and all, but I could never claim it was an essential part of my personal development plan. After all, you’re just hanging out with folks and well… you…
Read MoreI’ll bet the bank you don’t have this in your communicator’s toolbox – SCN Encourager
Of course, I’m not risking all that much to be perfectly honest. You know it. I know it. You gotta have it to risk it. And this photo shows my wallet on a good day! So, I’ll just have to give you an I.O.U. if I lose this bet. But I don’t think I will.…
Read MoreAn insanely simple customer service tip (above 3rd grade math skills not required) – SCN Encourager
If you can count up to 2 you might find this tip valuable Remember… the math isn’t important. But what the numbers represent certainly is! It’s 1 for “yes.” And it’s 2 for “no.” That’s pretty much it. Shep Hyken, a first-class customer service trainer, says this tactic has worked wonders at every company where…
Read More